Indicating Non-Registered Guests when Selecting Reservations for Group Routing Rules

Stay is enhanced to display the NRG indicator and the masked or alias name of a non-registered guest when selecting the reservations applicable for a group routing rule.

The Enhanced NRG feature setting must be enabled to use this feature.

Once the feature setting is enabled, when users select a routing rule for a group (Group ➜ Folio & Routing Rules ➜ Folio section ➜ Group Reservation Rules ➜ +Add a reservation routing rule) and search for reservations in Step 4: Apply Rule to These Reservations section of the Add Routing Rule pop-up screen, the following changes are displayed:

First Name

  • The NRG indicator is displayed if the guest profile associated with the reservation is marked as NRG.

  • When the logged-in user is assigned the StayManageNRGReservations permission, the first name of the guest is displayed to the user.

  • When an alias name is configured for the guest, the alias name is displayed. For users without the StayManageNRGReservations permission assigned, the information icon for the hover will not be displayed. Only the alias name or asterisk (**) will be displayed.

Last Name

  • NRG indicator is displayed if the guest profile associated with the reservation is marked as NRG.

    • When the logged-in user is assigned the StayManageNRGReservations permission, the last name of the guest is displayed to the user.

    • When an alias name is configured for the guest, the alias name is displayed.

Shared Reservations

  • For shared reservations, when the guest profile associated with the reservation is marked as NRG, the NRG indicator is not displayed. Either an asterisk (**) or the alias name is displayed along with an information icon. When users with the StayManageNRGReservations permission hover over the icon, the first and last names of the guest are displayed.

  • For users without the StayManageNRGReservations permission assigned, the information icon for the hover will not be displayed. Only the alias name or asterisk (**) will be displayed.

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